Free home delivery in Sweden.
Orders to Sweden ship free with PostNord home delivery and arrive in 2-3 business days; a DHL service point costs 49 kr.
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Shipping and Returns
Free home delivery in Sweden, EU delivery within 7 days, and a 30-day money-back guarantee.
Free home delivery in Sweden, 2-3 business days. EU within 7 days, from 55 kr.
At a glance
The short version: home delivery in Sweden is free and takes 2-3 business days, orders to the rest of the EU arrive within 7 days, and you are covered by our 30-day money-back guarantee, even if the pouch is empty.
SwedenFreeHome delivery, 2-3 business days.
The EU7 daysDelivered within 7 days, from 55 kr.
Guarantee30 daysFrom delivery, even if the pouch is empty.
Shipping
Packed in Sweden, free home delivery in Sweden, tracked to your door.
Dispatched from Sweden.
Orders are packed and sent from Sweden, usually within one business day.
The rest of the EU, and beyond.
Orders to the rest of the EU arrive within 7 days, with shipping from 55 kr, and you see the exact price and carrier for your address at checkout, before you pay. Norway, Switzerland and the UK ship for 100 kr.
Shipping
Tracking.
You will get a tracking link by email as soon as your order ships. If you have a question about a delivery, email us at support@thunderhoney.co.
Typical home delivery inside
Sweden, in business days 2-3
Sweden, in business days 2-3
Returns and refunds
Thirty days from delivery, an emailed label, and your money back on the card you paid with.
30-day money-back guarantee.
Give the ritual a genuine run. If it is not for you, you have 30 days from delivery to request a refund, even if the pouch is empty.
How to start a return.
Email support@thunderhoney.co and we will send a return shipping label with simple instructions. To be eligible, items should be in their original condition and packaging, and you will need your receipt or proof of purchase. Items sent back without first requesting a return cannot be accepted.
Refund timing.
Once we receive and inspect your return, we will let you know if it is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card company may take a little longer to post it.
Damaged or wrong item.
Please check your order as soon as it arrives and email us right away if anything is defective, damaged, or incorrect, and we will make it right.
EU right to cancel.
If your order is shipped into the European Union, you have the right to cancel or return it within 14 days, for any reason and without justification, in addition to the guarantee above.
Give the ritual a genuine run. Thirty days from delivery, even if the pouch is empty.
Skip, pause, or cancel.
Subscriptions ship on your chosen schedule, on the same delivery terms as any order. You can skip, pause, or cancel anytime from your account, or just email support@thunderhoney.co and we will take care of it.
Email supportStill need us
Three pages that carry the rest of the detail.
Refund PolicyThe 30-day money-back guarantee, in full legal detail.
FAQThe questions we are asked most often, answered in one place.
Contact usEmail, company details, and the fastest way to reach the team.
For the full legal detail, see our Refund Policy. Questions about an order? We are at support@thunderhoney.co.
30 days to change your mind.
Free home delivery in Sweden in 2-3 business days, EU delivery within 7 days, and a full refund if it is not for you.
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